Shipping policy

Where we ship

We currently ship within the United States.

Production and shipping time

Most pieces are made just for you. Orders typically ship within 5-10 business days. Business days are Monday through Friday, not including holidays. Delivery time after that depends on the carrier and the shipping option you choose.

If you order several items, they may arrive in separate packages because different pieces are made and shipped from different locations.

Shipping cost

Shipping options and costs are shown at checkout before you pay.

Tracking

You will receive a tracking number by email as soon as your order ships.

Holiday orders

Busy seasons can add time at every step, so please order early for gifts and special dates.

Delays

If we can't ship your order within the time stated, we will let you know and give you the choice to wait or cancel for a full refund.

Address issues

Please double-check your shipping address at checkout. If a package is returned because the address was incorrect or incomplete, email us and we will help arrange reshipment, which may carry an additional shipping charge.

Lost or missing packages

If your tracking hasn't updated in several days, or your package shows delivered and you can't find it, email LittleIslanderShop@gmail.com. Check with neighbors and anyone at your address first, and we will work with the carrier to help. Once a carrier marks a package delivered, we can't guarantee a replacement, but we will always look into it with you.